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diff --git a/doc/tex/break-fix/.gitignore b/doc/tex/break-fix/.gitignore
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+*.aux
+*.bbl
+*.blg
+*.log
+*.nav
+*.out
+*.pdf
+*.snm
+*.toc
diff --git a/doc/tex/break-fix/compile.sh b/doc/tex/break-fix/compile.sh
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+#!/bin/bash
+
+rm *-blx.bib *.aux *.bbl *.bcf *.blg *.log *.nav *.out *.run.xml *.snm *.toc
+file="$(ls *.tex | awk -F. '{print $1}')"
+pdflatex ${file}
+exit 0
diff --git a/doc/tex/break-fix/slides.tex b/doc/tex/break-fix/slides.tex
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+% To make a PDF from this source, use the pdflatex command.
+\documentclass[helvetica,english,utf8,notitle,nologo,8pt]{beamer}
+\usetheme{boxes}
+\usecolortheme{seahorse}
+\usepackage[american]{babel}
+\usepackage[babel]{csquotes}
+
+\begin{document}
+
+\title{Wind River Subcloud Break-Fix Procedure}
+\author{Carlos Konstanski\\
+Far-Edge Engineering/Operations}
+
+\frame{\titlepage}
+
+\begin{frame}
+  \frametitle{Introduction}
+
+  This document will describe the steps required to replace a Wind
+  River subcloud server, specifically the portion of the process that
+  is handled by Far-Edge Engineering/Operations. This group is
+  concerned with the installation of Wind River CaaS and the vDU
+  workloads. It is assumed that the prerequisite steps have already
+  been completed. These include but are not necessarily limited to:
+
+  \begin{itemize}
+  \item Physical server racking
+  \item Network cabling
+  \item Capturing the serial number and iLO password from the sticker
+    on the bottom of the blade
+  \item Capturing the iLO IPv6 address
+  \end{itemize}
+\end{frame}
+
+\begin{frame}
+  \frametitle{What Eng/Ops Needs in the Handoff}
+
+  Once a new server has been racked and cabled, Far-Edge Eng/Ops needs
+  to be notified so that we can provision the new host. We require
+  three pieces of information in order to do this:
+
+  \begin{enumerate}
+  \item The iLO IPv6 address. This is the key for looking up the
+    remainder of the server information in our system.
+  \item The iLO password. It is printed on a sticker on the bottom of
+    the blade.
+  \item The blade serial number. It is printed on the same sticker.
+  \end{enumerate}
+
+  Workbench 360 has been proposed as the notification channel.
+\end{frame}
+
+\begin{frame}
+  \frametitle{How to Procure the Subcloud Information}
+
+  An interim web UI page has been set up to query server information
+  based on the FUZE ID:
+
+  https://middleware.vcpfe.vzwops.com/caas/subcloud/
+\end{frame}
+
+\begin{frame}
+  \frametitle{What Eng/Ops Does Next}
+
+  We will watch the automation pipeline to ensure that the server
+  completes the zero-touch provisioning process successfully.
+
+  \begin{itemize}
+  \item On the central controller: dcmanager subcloud unmanage cluster\_name
+  \item On the central controller: dcmanager subcloud delete cluster\_name
+  \item Disassociate the server record from the old blade record in
+    the middleware database.
+  \item Ingest the new blade info (serial number and password).
+  \item Update icinga to pick up the new model\_check service which
+    will relink the server to the new blade.
+  \end{itemize}
+
+  At this point the server will enter the automation pipeline and
+  proceed just like a normal installation.
+\end{frame}
+
+\end{document}